Help Center
Guides for getting set up, running sessions, and tweaking Meevee for your family.
Getting Started with Meevee
Create Your Meevee Account
Create your Meevee account in the Meevee app with Apple, Google or email, then add your kids and set up your Dial and TV.
How to Add Your Child's Profile and Interests
Add each of your kids to Meevee with their name, age, languages and what they love, so their channels and sessions fit them.
Pair Your TV with Meevee
Connect your Apple TV, Google TV, Android TV, Fire TV or Chromecast to your Meevee family, so sessions play on the big screen.
Set Up Your Meevee Dial
Pair your Meevee Dial to your family and connect it to Wi-Fi from the Meevee app, over Bluetooth. Takes a couple of minutes.
What You Need to Use Meevee
Meevee runs on your TV with the Meevee Dial. Here's the setup you need: a Dial, a supported TV device, Wi-Fi and the Meevee app on your phone.
Sessions and Channels
Control a Live Session from Your Phone
While a Meevee session plays on the TV, the Watch tab shows what's on and lets you change the time, restart the episode or end the session.
How to Choose What Happens After a Session
Pick what your kid does after a Meevee session, like a snack, going outside or reading, so Mookee can hand off to it at the end.
How to Choose Your Kid's Channels
Each kid has six Meevee channels. Pick the shows on them, play a show now or next, and tell Meevee what to show more or less of.
How to Set Screen Time Limits and Routines
Set how long Meevee sessions run, and use routines to decide when your kid can start a session with the Dial and for how long.
How to Start a Session
Start a Meevee session on your TV: your kid presses the Dial, or you start one from the Watch tab in the Meevee app.
Review the Session Recap
After each Meevee session, the Watch tab shows a recap: how long your kid watched, what was on and how the session ended.
Your Kid's Experience
How Sessions End
Every Meevee session ends the same calm way: Mookee says goodbye, hands off to what's next, and your kid tucks him in with the Dial.
How the Hourglass Timer Works
Meevee shows time left as an hourglass on the TV and the Dial, so kids can see the session coming to an end.
How Your Kid Uses the Meevee Dial
The Meevee Dial is a knob that sits by the TV. Your kid presses it to start, turns it to change the channel, and helps tuck Mookee in at the end.
Your Account
How to Change Your Name and Profile Picture
Update your name, your family's name and your profile photo in Meevee's Settings tab.
How to Enable Push Notifications
Turn on push notifications in the Meevee app on iPhone to hear about your kids' sessions.
Feedback and Support
Contact Support
Get help with your Meevee Dial, TV or app. Email the Meevee team and we'll get back to you.
How to Delete Your Meevee Account
Permanently delete your Meevee account, family and kids' profiles from the Settings tab in the Meevee app.
How to Log Out of Your Meevee Account
Log out of the Meevee app from the Settings tab. Your family, Dial and TVs stay as they are.